Why choose Love & Sugar Bakeshop?
We strive for perfection and the cakes we produce are exceptional and unique. We pride ourselves in creating quality and delicious tasting cakes that will exceed your expectations each and every time.

How do I place an order?
Simply go to our Contact Us page and fill in the online form or email us and we’ll gladly give you a quote (we do not give quotes over the phone). Email is our primary mode of communication since it’s not always possible to take a call while working on a cake. Email also provides a written record and helps to avoid miscommunication. If needed, further details can be discussed over the phone at a later time. Reservations are taken on a first come first served basis. Please book your event as early as possible to ensure availability. Wedding cake orders should be placed a minimum of six months in advance, and Celebration cakes generally require one month advance notice.

How can I secure my date?
A 50% non-refundable deposit is required to secure your date, along with a completed, signed contract. Your order is not confirmed until your contract and deposit are received and your date may become unavailable in the interim.

Do you deliver?
Delivery is available for the GTA and surrounding areas.

Can we pick up our order?
While it is generally not a problem for clients to transport smaller cakes, self-transporting any cake is at your own risk. Love & Sugar Bakeshop does not recommend clients self-transport 3D/sculpted cakes or cakes over two tiers tall and is not responsible for any damage that may occur to any client-transported cake once it has left the studio.

Why do I need to tell you my budget?
There are many factors that affect the overall price of a cake including size, shape, complexity of techniques and materials used. Your budget helps us determine what to design for you, because there’s no point in designing a cake you love only to find out that it’s well over your budget. It would be a waste of our time and yours. If you don’t have a budget or are not sure, we can suggest a few options for a range of budgets and work with you from there. More information about what we charge can also be found on our Pricing Guide

Do your products contain nuts?
Not all cakes or buttercream contain nuts. However, products are prepared in a facility that does utilize nuts, so please use your discretion when ordering, and let us know if you are concerned about a nut allergy.

Do you make vegan or gluten-free cakes?
Vegan and egg free cakes can be made upon request. We offer gluten free cakes that taste just as good as our regular cakes. Our buttercream and fondant are gluten free.

Do you offer cake tastings?
Cake tastings are only available for wedding cake orders. The consultation allows two guests for the tasting of up to four cake and buttercream flavour combinations. Each appointment will last 45 minutes to 1 hour. We recommend that the initial design is discussed over email before scheduling a consultation. A non-refundable $20 consultation fee is required at the time of booking your appointment. If you choose to have Love & Sugar Bakeshop create your cake, the $20 fee will be credited towards the balance of your order. Consultations are subject to a 24 hour cancellation policy. If you miss your appointment, your deposit will not be refunded.